No hidden fees, no long-term contracts. Start with the plan that fits your business today and upgrade as you grow.
Everything you need to capture and manage client enquiries from day one.
For growing teams that need deeper client insights and communication tools.
For established firms that want AI-powered responses and full platform access.
For larger organisations with complex needs. From $1,200/month.
Our team can handle onboarding, data migration, workflow configuration, and staff training — so you're up and running in days, not weeks.
See exactly what's included in each plan.
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Limits | ||||
| Users | 3 | 10 | 25 | Unlimited |
| Active requests | 1,000 | 5,000 | Unlimited | Unlimited |
| Clients | 100 | 500 | Unlimited | Unlimited |
| Core Features | ||||
| AI email ingestion | ✓ | ✓ | ✓ | ✓ |
| Workflow (table + kanban) | ✓ | ✓ | ✓ | ✓ |
| Client database | ✓ | ✓ | ✓ | ✓ |
| Basic analytics | ✓ | ✓ | ✓ | ✓ |
| SLA monitoring | ✓ | ✓ | ✓ | ✓ |
| Calendar + scheduling | ✓ | ✓ | ✓ | ✓ |
| Invoice generation | ✓ | ✓ | ✓ | ✓ |
| Professional Features | ||||
| Mass communications | – | ✓ | ✓ | ✓ |
| Client tiering + SLA overrides | – | ✓ | ✓ | ✓ |
| Advanced analytics + AI insights | – | ✓ | ✓ | ✓ |
| GDPR + data retention tools | – | ✓ | ✓ | ✓ |
| Business Features | ||||
| AI draft responses | – | – | 200/month | 1,000/month |
| Knowledge Base for AI context | – | – | ✓ | ✓ |
| Custom branding | – | – | ✓ | ✓ |
| API access | – | – | ✓ | ✓ |
| Enterprise Features | ||||
| Multi-location support | – | – | – | ✓ |
| White label | – | – | – | ✓ |
| Private cloud / on-premise | – | – | – | ✓ |
| Support | ||||
| Email support | ✓ | ✓ | ✓ | ✓ |
| Priority support | – | ✓ | ✓ | ✓ |
| Onboarding call | – | ✓ | ✓ | ✓ |
| Dedicated account manager | – | – | ✓ | ✓ |
| Phone + video support | – | – | ✓ | ✓ |
We don't offer a self-serve free trial, but we do offer a free 30-minute demo where we'll show you exactly how FloTize would work for your business. Book a demo and if it's a good fit, we'll get you set up straight away.
Yes — you can upgrade or downgrade at any time. Upgrades take effect immediately. Contact us at info@flotize.com and we'll sort it within one business day.
No setup fee for self-managed onboarding. If you'd like our team to handle the setup, configure your workflows, and train your staff, that's available as a professional services engagement from $1,500.
FloTize currently integrates with Microsoft 365 and Outlook via Microsoft Graph API. Support for additional email providers is on our roadmap.
Yes. All data is stored in Microsoft Azure (North Europe region), encrypted at rest and in transit. We're GDPR-compliant and take data security seriously. Full details in our Privacy Policy.
Yes — no long-term contracts. Cancel anytime and you'll retain access until the end of your current billing period. Contact us at info@flotize.com to cancel.
Book a free demo and we'll recommend the best fit for your team size and workflow.
Book your free demo →